SHIPPING & RETURNS

SHIPPING

All UK orders are shipped via Royal Mail. 

UK - Royal Mail Tracked 24 (£3.50)

EUROPE

All EUROPE orders are shipped via Fedex or DPD

EUROPE - DPD or Fedex (€8.00)

*EU ORDERS ARE NOT SHIPPED DUTY PAID*

UNITED STATES

ALL USA orders are shipped via USPS

USA - USPS ($6.00)

RETURN POLICY

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We do not offer a refund on postage costs unless the product is faulty/incorrect.

To be eligible for a return, your item must meet the following conditions:

  • The item must be in its original, unused, unaltered and unwashed condition.
  • Have the receipt or proof of purchase.
  • The item must be returned with tags and packing.

Unfortunately we are unable to offer free returns outside of the United Kingdom. For international returns, please contact us. 

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. Items purchased with a discount or during a sale will be refunded in store credit for the amount originally paid.

SALE ITEMS

Items purchased while on sale are not eligible for a returned or exchange unless noted otherwise on the product page. 

DAMAGES / ISSUES 

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.